Free EU shipping from €20. Trackable deliveries from Germany to your door.
Shipping Information
Last updated: July 2026
1. Shipping Origin
All Nutri-Leaf orders are shipped from our German warehouse located at:
All orders are shipped from our warehouse in Germany.
2. Countries We Serve
We currently ship to all member states of the European Union. This includes Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. We are working to expand shipping to additional countries — sign up for our newsletter to be notified.
3. Shipping Methods and Carriers
We ship using reputable carriers including DHL and Deutsche Post. All shipments are fully trackable. Upon dispatch, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.
4. Delivery Times
Destination
Estimated Delivery Time
Germany
2–4 working days
EU member states
4–8 working days
Delivery times are estimates and commence from the date of dispatch, not from the date of order. Please allow additional time during peak periods (holidays, promotions).
5. Shipping Costs
Free shipping on all orders of €20 or more (before VAT).
Standard shipping rates apply for orders below €20. Exact costs are calculated and displayed at checkout based on your delivery address and the weight/value of your order.
No hidden fees — the total amount you see at checkout is the final amount you pay.
6. Tracking
Every shipment includes a tracking number. You will receive this by email as soon as your order is dispatched. You can also view your tracking information by logging into your account on our store. Tracking becomes active shortly after dispatch.
7. Packaging
We take care to package your order securely using sustainable materials. Our packaging is discreet and does not prominently display the contents. Where possible, we use recyclable cardboard boxes and eco-friendly padding materials.
8. Customs & Duties
As all shipments are within the European Union single market, there are no customs duties, import taxes, or additional clearance fees applicable. You pay only the price displayed at checkout.
9. Delivery Issues
If your package has not arrived within the estimated delivery time, please follow these steps:
Check your tracking link for the latest status.
Check with neighbours or your local depot (carriers often leave a notification card).
If you still cannot locate the package, contact us at contact@nutri-leaf.com with your order number. We will investigate with the carrier and arrange a solution.
If your package arrives damaged, please refer to our Returns Policy for instructions.
10. Contact
For any shipping-related questions, please contact us:
We offer standard and express shipping options to all EU countries. Standard shipping is free for orders over €20. Orders under €20 are charged a flat rate. All shipments are fully trackable with a tracking number provided once dispatched.
All orders are shipped from our warehouse in Germany. We ship to all EU countries.
Standard delivery within Germany typically takes 2–4 working days. EU-wide delivery takes 3–8 working days depending on the destination. Express options are available at checkout for faster delivery. Times are estimates and may vary during peak periods.
Currently, we primarily ship to EU countries. For enquiries about shipping to non-EU destinations, please contact our customer service team. Import duties and taxes may apply for deliveries outside the EU and are the responsibility of the recipient.
Need Help?
Questions about your order?
Our support team is happy to help with your order, delivery, and returns.
Food supplements are not a substitute for a balanced and varied diet and a healthy lifestyle.
